We are located in Cape Town, South Africa, but we have customers all over the world!
Location
53 Whitbey Road, Constantia
Business hours
Mondays to Fridays
09:30-15:00
Saturdays
09:30-14:00
Adrian Allin
Managing Director: LAVA
My passion for jewelry making started in 1994 and has never stopped! I design and produce in all metals, each piece made with the finest precision and craftsmanship.
I Iaunched this brand to provide customers around the world with high quality, handmade jewelry that they cherish for life.
Products can be purchased online or visit our store in the amazing setting at Courtyard 53 in Constantia.
Shipping Policy
We process orders as soon as they are received, typically somewhere between 10-14 business days. Remember that our jewelry pieces are all handcrafted and the production process only commences after receiving an order. If there are any reasons for us not being able to process your order, we will get in touch with you accordingly.
Standard Shipping is free for all customers across South Africa. For international shipments, we add a standard delivery fee of $7 per order (and not per item). Please get in touch with us by email at lavabydesigns@gmail.com if you have any questions about international shipments.
Production of orders normally takes 10-14 business days and then shipping normally takes 2-3 business days for local shipping and 7-10 business days for international shipping.
If, for some reason, we are unable to fulfil your order within these time limits, we will get in touch with you.
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We do not ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.
We will attempt delivery 3 times at the delivery address specified by you in the order, before we contact you that your package is not deliverable. You can track the package through the respective Order Tracking facility of the courier companies. In case the customer is not reachable or does not accept delivery of products in these attempts, we reserve the right to cancel the order(s).
If you have any questions pertaining to shipping, please get in touch by email at lavabydesigns@gmail.com.
Please read our policy around refunds in the Refunds Policy section.
Our payment options include:
1. A cash deposit
2. EFT directly from the client's bank account into our account
3. PayFast which offers a safe and secure payment gateway to all our clients.
4. Through PayPal, which offers a safe and secure payment gateway to all our clients across the world.
Should you experience any payment issues, please contact us by email on lavabydesigns@gmail.com.
Really want to thank you for the exquisite pendant you created for my daughter's birthday, she absolutely loves it!
I love my hug ring!
Now this is an absolute work of art! I have been looking for a real Schnauzer charm, here and abroad and found nothing. I saw your work and knew that you would be able to do this for me. Thank you for the stunning and unique piece!
Thanks Adrian for my ring.....sent all the way to The Netherlands!
We are located in Cape Town, South Africa, but we have customers all over the world!
Business hours
Mondays to Fridays
09:30-15:00
Saturdays
09:30-14:00